Privacy Policy

Neon Luxury Privacy Policy

Effective Date: 6/11/2026

Neon Luxury ("Neon Luxury," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Telephone number
  • Mailing address
  • Communications with our team
  • Any other information you choose to provide

We may also collect limited technical information such as IP addresses, browser type, device information, and website usage analytics.

How We Use Information

We use collected information to:

  • Provide and manage our services
  • Respond to inquiries and requests
  • Coordinate concierge and customer support services
  • Process transactions
  • Improve our website and customer experience
  • Send service-related communications
  • Send marketing communications when you have provided consent

SMS Privacy Disclosure

Mobile information will not be shared, sold, rented, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and service providers that assist us in delivering messaging services.

You may opt out of SMS communications at any time by replying STOP to any message.

Information Sharing

Neon Luxury does not sell customer personal information.

We do not share customer information with third parties for their marketing purposes.

We may disclose information only when necessary to:

  • Provide services requested by you
  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Work with trusted service providers who perform services on our behalf and are obligated to maintain confidentiality
  • Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance user experience.

You may adjust your browser settings to limit or disable cookies.

Your Choices

You may:

  • Opt out of marketing emails using the unsubscribe link
  • Opt out of text messages by replying STOP
  • Request access to, correction of, or deletion of your personal information where permitted by law

Children's Privacy

Our services are not directed to children under 18 years of age, and we do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

Neon Luxury

Email: hello@neon.luxury

Website: https://neon.luxury