Terms and Conditions

Neon Luxury Terms & Conditions

Effective Date: 6/11/2026

Welcome to Neon Luxury ("Neon Luxury," "we," "our," or "us"). By accessing our website, submitting information through our website, or using our services, you agree to these Terms & Conditions.

1. Use of Our Services

Neon Luxury provides luxury concierge, lifestyle, and related premium services. By using our website or services, you represent that all information you provide is accurate and complete.

2. SMS/Text Messaging Program

By providing your mobile phone number and opting in to receive text messages from Neon Luxury, you expressly consent to receive recurring automated and non-automated text messages, including:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Concierge and customer support communications
  • Promotional offers and marketing messages
  • Event invitations and exclusive opportunities
  • Consent is not a condition of purchase.
  • Message frequency varies.
  • Message and data rates may apply.

You may opt out at any time by replying STOP to any message. Upon receipt of your STOP request, we will send one final confirmation message and cease further SMS communications unless you re-enroll.

For assistance, reply HELP or contact us at hello@neon.luxury.

3. Customer Responsibilities

You agree not to misuse our website, interfere with its operation, or submit false, misleading, or fraudulent information.

4. Intellectual Property

All content on this website, including text, graphics, logos, branding, and images, is the property of Neon Luxury or its licensors and may not be copied, reproduced, or distributed without written permission.

5. Disclaimer of Warranties

Our services and website are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding availability, reliability, or fitness for a particular purpose.

6. Limitation of Liability

To the maximum extent permitted by law, Neon Luxury shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

7. Text-to-Win Promotions and Giveaways

From time to time, Neon Luxury may offer text message-based promotions, sweepstakes, contests, giveaways, and other promotional campaigns ("Promotions").

By participating in a Promotion, you agree to the applicable official rules and these Terms & Conditions.

To enter a Text-to-Win Promotion, participants may be required to text a designated keyword to a specified phone number. Message frequency may vary. Message and data rates may apply.

Participation in a Promotion is voluntary. Consent to receive marketing text messages is implied when opting into text or win events, unless otherwise disclosed in the official rules and permitted by law.

No purchase is necessary to enter or win. A purchase does not increase the chances of winning.

Eligibility requirements, entry periods, prize descriptions, winner selection procedures, and additional terms will be described in the official rules for each Promotion.

Participants may opt out of receiving text messages at any time by replying STOP. Opting out may affect future participation in SMS-based Promotions.

Void where prohibited by law. Neon Luxury reserves the right to modify, suspend, or terminate any Promotion at any time in accordance with applicable law.

8. Changes to These Terms

We may update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.

9. Contact Information

Neon Luxury

Email: hello@neon.luxury

Website: https://neon.luxury